Why would any business owner only look back at their business’s previous results?What

What happens to your business results when you start to measure the numbers that

You wouldn’t dream of climbing on board an aircraft if you knew the pilot was going

In 1994 Continental Airlines was failing miserably. In the previous decade it had

We all want our business to be as successful as possible, you want the best team,

KPIs that work for your business are not key PERFORMANCE indicators – they are

​Nobody likes the idea of confrontation, in fact most of us avoid it, but not all