We are mostly unaware of the triggers that affect our working environment. Destructive

If your customers believe your customer service is hard work, time consuming and

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Storytelling and marketing are the new power couple. There is no better way to connect,

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If asked, what do you think your customers would say about your customer service? How

The many distractions of running a business means we ride a rollercoaster of business

When you write or tell your product or service marketing message as a Simple, Unexpected,

Your business will not be the success you want it to be unless you address the destructive

When it comes to getting customer service right in your business, is your problem-solving